Our Guarantees

If a tenant placement made by us falls through for any reason, we've got your peace of mind covered.

• We thoroughly screen our renters. However, if a placement fails, we make it right.
• We'll find you an excellent new renter at no cost to you within the initial lease period.
• Never pay double leasing fees again for mistakes made by your property manager.

We are committed to finding and retaining only the best renters for your investments.

We screen potential pets almost as thoroughly as we screen potential renters! Worry less about pet damages and enjoy more income.

• We apply a thorough screening process to potential renters and their pets to confirm they're safe to be in your rental home.
• We protect your Atlanta rental property for up to $2,500 for tenants and pets we have screened.
• Enjoy maximum income potential without the fear of pets in your property.

Allowing pets in your rental property improves your income—but you shouldn't have to pay for it later.

If you're not completely delighted with our property management services, we're committed to making it right.

• If you don't absolutely love our approach to full-service property management, you can cancel at any time.
• There's no penalties to leave us if we aren't the right fit for your financial needs.
• Simply provide a 30-day, written notice in advance to give us the time we need to securely transition your property out of our care.

Whether you're investing from abroad or right here in Atlanta, your experience should be hassle-free.

Communication is crucial to the success of any real estate investment. We make this element of investing a priority for local and international investors.

• We work across all time zones to ensure you're always aware of what's going on with your rental property.
• We also provide weekly online reports that are available with 24/7 access to help keep you informed.
• We are a full-service, registered agent to assist our international clients.

Communication skills are essential when you're separated from your investments—whether you live in another city or another country.

Compass understands that trust is not built overnight and having a management company manage your investment can be scary. Because we are so confident in the services we provide, we are offering you our 90-day money-back guarantee. If on or before the 90th day, you are not completely satisfied, we will end your contract with no penalty and refund any property management fees you have paid to us. No hassle, no questions, and no hard feelings. 

At Compass, we believe if you are not happy, we are not happy. We believe it so much we place it in writing. We offer you as our valued owners our cancelation guarantee. Many companies charge outrageous cancelation fees and hold you hostage with a long-term contract. We do not. Your happiness is our top priority.

We believe in providing superior customer service. If for any reason you are not happy with our service and you wish to cancel your contract with us, you can do so with no penalties.

There are two stipulations. First, all outstanding invoices must be paid to vendors. Second, we ask that you provide us with 10 days' written notice to complete our processing and wrap up any outstanding invoices and to have time to prepare your Tenant’s file. We want the cancelation process to go smoothly and turn over the property to you without any issues. While we do not foresee this happening we provide you peace of mind knowing if you are not happy with our property management services our cancelation guarantee is available at any time.